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hi, i'm sigma

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Would you be interested in a case study about generative AI?

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Product Designer

Sigma Generative AI

+50% Accessibility

A chatbot that delivers and interprets relevant articles about AI and ML.

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01 //  PROJECT OVERVIEW

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The Problem

Researchers shouldn't have to manually dig through a 50 page article before finding that it doesn't meet their needs. Sigma calculates what article best matches your needs, sorting from a host of GitHub pages, university papers, and verified online articles.

Sigma also functions as a chatbot, helping you interpret the article.

02 //  THE AI USER EXPERIENCE

Prototype Demo I

Opening Page

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Prototype Demo II

Article Presentation

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03 //  DESIGN STRATEGY

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younger target user

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older target user

How did we meet user needs?

Sigma analyzes articles based on keyword usage in order to recognize patterns and relevance. Sigma then break downs provided articles as a chatbot.

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user journey

A more intelligent system includes aims to reduce the number of corners and steps a user has to take before reaching their desired result.

04 //  UX PATTERNS FOR GENERATIVE AI

The patterns we set as design guidelines included the following :

pattern I

Explainable and Transparent Interfaces

Users need to understand AI-generated content to trust and effectively use it.

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familiarity

clarity

pattern II

Interactive and Adaptive Prompts

Enhances user control and refinement of AI outputs.

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interactivity

modifiability

pattern III

Seamless Integration and Embedding

AI capabilities should integrate smoothly into existing workflows without disruption.

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consistency

pattern V

Contextual and Adaptive UI

User interfaces should adapt to different contexts and user needs dynamically.

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dynamic UI

pattern IV

Real Time Feedback and Iteration

Users need to refine and adjust AI outputs quickly and effectively.

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design for trust

matching expectancy

pattern VI

Minimalist and Intuitive Design

A clean and simple interface enhances usability and reduces cognitive load.

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clear focus

predictable flow

what does this mean?

AI isn't Siri or Cortana, it's built differently, it works differently, it should be designed differently.

As a designer, in order to create a meaningful user experience, its necessary to convey the difference in magnitude of an AI interface and a simple virtual assistant.

 

05 //  COMPETITION AND INSPIRATION

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Google Gemini

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OpenAI ChatGPT

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Blackbox AI

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Microsoft Copilot

06 //  WIREFRAMES

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relevant articles

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chatbot generation

expanded view of articles

07 //  ITERATIONS

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old home page

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old article analysis page

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new

new home page

fluid color / type choice

stronger CTA

visual hierarchy

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new article analysis page

articles can be expanded from chat log

better user flow

new buttons

08 //  AI AS AN ETHICAL EXPERIENCE

a/b testing results

article discovery I

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article discovery II

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+50% user satisfaction

page count

 # of matching words

citation count

Ethical and Accessible?

Designed with an ethical and accessible lens, this new iteration was recorded better results by both younger and older target users.
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Users were able to better understand the content in a shorter amount of time.

Bias Mitigation

Transparency

Tone and Respect

Explainability

09 //  FURTHER THOUGHTS

what's next?

The presented design is in development.

One other corner of UX of AI that has yet to be touched is personalized adaptation. The ability to have more tailored needs and preferences again pushes the narrative of an intelligent system, which creates the aura of trust between user and platform.

my takeaways

It is my personal belief that AI and UX have the ability to shape a more ethical future.

My work in this project is a token to that belief that this intersection between powerful and specific technologies is a pioneer of a more intelligent, sustainable, and fair future.

Get in touch for more details

Other Projects

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"The future belongs to those who believe in the beauty of their dreams" - E.R.
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â’¸ Aaron Zhang 2024

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